Case Study
Vertical:Financial Advisory

Buckhead Financial Advisory Group — SEC-compliant recordkeeping for an independent RIA

Buckhead Financial Advisory Group

WORM-compliant email archiving for every advisor mailbox, quarterly audit drills, a written response commitment, and SEC 17a-4 documentation the firm can hand to examiners without a follow-up call — for an independent RIA whose next examination was six months out.

Buckhead Financial Advisory Group — by the numbers

100%

Email archiving coverage

WORM

SEC 17a-4 compliant storage

Written

Response commitment

Quarterly

Audit drill cadence

Client background

A seven-advisor independent RIA in Buckhead managing roughly $220 million in client assets across discretionary and non-discretionary accounts. Twelve endpoints — advisor workstations, two operations-staff laptops, a shared conference-room terminal, and the compliance officer's machine — and a Microsoft 365 tenant that carried every client communication the firm was required to preserve. The CCO served double duty as the firm's designated technology officer, which in practice meant that recordkeeping compliance sat on a shared calendar reminder and a Dropbox folder that had not been audited since the last examination two years prior.

Challenge

SEC Rule 17a-4 requires that covered electronic communications be stored in WORM-compliant storage and be producible within a defined window — not "when we get around to it." The firm's existing archive was a manually exported PST on a NAS drive that the CCO was not confident she could search within an examination timeframe. FINRA-registered rep communications were not archived separately at all. Endpoint encryption was partial — advisors' personal laptops that crossed the threshold daily were outside the BitLocker policy — and the firm had no written BCP that addressed an IT failure during a trading window.

Solution

ATL 511 CPU replaced the manual PST process with a tamper-evident, WORM-compliant email archive covering every advisor and staff mailbox on the Microsoft 365 tenant — searchable within 24 hours for any examiner request, retaining communications for the firm's required six-year window. FINRA-registered rep communications were brought into the same archive with a separate retention tag. BitLocker was rolled out to all endpoints including the advisors' personal laptops, conditional access was enabled on the Microsoft 365 tenant, and the BCP was rewritten as a live document with a quarterly restore drill cadence. The CCO was trained to walk a single documentation binder — archive policy, retention schedule, BCP, and the most recent drill log — rather than reconstruct it from three separate folders under examination pressure.

Results

The first quarterly audit drill after installation produced a full archive export in under two hours — the CCO signed the drill log the same afternoon. The SEC examination that followed six months later was answered entirely out of the binder, without an emergency email to outside counsel. The firm's cyber-insurance renewal closed without a supplemental questionnaire for the first time in three years, and the CCO reported that the next examination is the one she is least concerned about in her tenure at the firm.

100%Email archiving coverage
WORMSEC 17a-4 compliant storage
WrittenResponse commitment
QuarterlyAudit drill cadence
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